> For the complete documentation index, see [llms.txt](https://docs.saas.haut.ai/haut.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.saas.haut.ai/haut.ai/legal/support.md).

# Support

Our standard subscription includes technical support for all clients. We do not provide direct support to your application's end-users, but we can assist you in resolving any issues that may affect your customers.

***

## Support Channels

### Chat

Our support team is available via chat window on the SaaS platform. Our support chat is available during **working days from 9:00 to 18:00 Europe CET.**

To use chat, please click the chat button in the bottom right corner.

<figure><img src="/files/lBIXMmicL427dq2aaoEh" alt=""><figcaption></figcaption></figure>

#### Can't see the chat?

To use our chat, you need to accept all SaaS cookies. To do so, please:

* Click on "Your Privacy Choices."

<figure><img src="/files/gwyYFjdg2ap23MToAagr" alt=""><figcaption></figcaption></figure>

* Click "Accept all."

<figure><img src="/files/xOeN2QSzeaPgXDxGUiXh" alt=""><figcaption></figcaption></figure>

* Click "Save."

### Email

Alternatively, you can reach out to [support@haut.ai ](mailto:support@haut.ai)or the email of your dedicated customer success manager.

***

## Response Time

Our normal response time is several hours during the **working days from 9:00 to 18:00 Europe CET.**

***

{% hint style="warning" %}
Not a Haut.AI client yet?
{% endhint %}

<a href="https://haut.ai/book-a-demo?utm_source=referral&#x26;utm_medium=saas_docs&#x26;utm_campaign=Docs_SaaS_HautAI" class="button primary" data-icon="user-vneck">Book a demo</a> <a href="https://haut.ai/product/ai-skin-analysis?utm_source=referral&#x26;utm_medium=saas_docs&#x26;utm_campaign=Docs_SaaS_HautAI" class="button secondary" data-icon="external-link">Platform overview on haut.ai</a>


---

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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

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