Support
This page collects an upper level information covering support by Haut.AI
Last updated
This page collects an upper level information covering support by Haut.AI
Last updated
Our standard subscription includes technical support for all clients. We do not provide direct support to your application's end-users, but we can assist you in resolving any issues that may affect your customers.
Our support team is available via chat window on the SaaS platform. Our support chat is available during working days from 9:00 to 18:00 Europe CET.
To use chat, please click the chat button in the bottom right corner.
To use our chat, you need to accept all SaaS cookies. To do so, please:
Click on "Your Privacy Choices."
Click "Accept all."
Click "Save."
Alternatively, you can reach out to support@haut.ai or the email of your dedicated customer success manager.
Our normal response time is several hours during the working days from 9:00 to 18:00 Europe CET.
