Skin.Chat

This page provides a general overview of Skin.Chat, its purpose, and available functionality.

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What is Skin.Chat

SkinChat is an AI-based skincare assistant.

It provides users with:

• skincare guidance via conversational interface

• AI-powered skin analysis

• product recommendations based on user input and skin data

Skin.Chat is delivered as a ready-to-use UI solution and can be embedded into websites, e-commerce platforms, or messaging channels.

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Core Use Cases

SkinChat is typically used to:

• answer skincare-related questions

• help users understand their skin concerns

• recommend products or routines

• provide consistent skincare advice at scale

How SkinChat Works (High-Level)

1. User interaction Users interact with Skin.Chat via chat

2. Context collection Skin.Chat collects information through conversation and optional inputs (e.g. skin concerns, preferences, selfies).

3. Skin analysis Users can upload an image or take a selfie for AI-based skin analysis.

4. Response generation Skin.Chat provides skincare advice and recommendations based on:

   • user inputs

   • analysis results

   • configured business rules (prompt settings, tone of voice)

5. Product actions Depending on integration, Skin.Chat can:

   • redirect users to product pages

   • add products to cart

   • continue advisory-only conversations

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Key Functional Components

Conversational Skincare Advisor

• Natural language interaction

• Skincare education and guidance

• Question-based consultation flow

Skin Analysis

• AI-powered selfie analysis (or survey flow)

• Detection of common skin concerns

• Used to inform recommendations and advice

Product Recommendations

• Rule-based and AI-assisted suggestions

• Aligned with available product catalog

• Channel-dependent behavior (redirect or cart action)

Long-Term Memory

• SkinChat can remember previous conversations and inputs

• Requires a persistent User ID

• Enables continuity across sessions and channels

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Supported Interaction Types

Skin.Chat can operate in different modes depending on configuration and integration depth:

• Advisor-only mode Skincare guidance without product recommendations

• Product recommendation mode Recommends products and redirects users to product pages

• Add-to-cart mode Adds recommended products directly to the cart (web and Shopify only)

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Deployment Channels

Skin.Chat can be deployed in the following environments:

• Websites (full page or floating widget)

• Shopify storefronts

• WhatsApp (via WhatsApp Business API)

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What Skin.Chat Is Not

• SkinChat is not an API-only product

• SkinChat does not replace checkout or payment systems

• SkinChat does not provide medical diagnosis